Corporate AI Platform for Employee Onboarding and Training

This was a case of implementing an onboarding platform in a fairly large company.

Onboarding new engineers took 3-5 months, including the probation period. New employees were drowning in documentation, constantly distracting colleagues with repetitive questions, while HR spent huge resources coordinating these processes. The percentage of employees who didn’t pass the probation period was 15-20%. The situation was made worse by the fact that regional offices had their own organizational specifics, and it was necessary to develop a platform that could be quickly implemented and adapted in these offices.

The resulting platform completely changed the process of adapting new employees.

Architectural Solution

The target system was a hybrid RAG with multiple adapters for accessing the organization’s knowledge bases, using ChromaDB as storage.

The onboarding plan was defined by a separate checklist, which the AI assistant used to monitor the training process.

Additionally, as a fairly simple automation, one of the learning methods was implemented - spaced repetition in the form of a questionnaire on completed onboarding topics.

As a result of implementing and testing the platform, employee onboarding now fits within one month. As far as I know, the company now uses the same platform to organize internal training in the form of employee professional development.